The following are answers to our most popular questions about using NWIC’s VoIP service.
Number porting can take several business days. It’s best to not cancel your existing phone service until the existing line stops working – at that point your number will have successfully ported to the VoIP service. Once this happens, disconnect your VoIP box from power and plug it back in – this will ensure it’s reprogrammed with your number.
You can access voicemail by dialling your own number, or by pressing *98.
Dial *98 to access the voicemail menu. Once prompted, press 3 for personal options, then press 2 for administrative options, finally press 1 to change your password.
Dial *98 to access the voicemail menu. Once prompted, press 3 for personal options, finally press 3 again for greetings.
Please email info@nwic.com to purchase international long-distance. This is available as a pay-as-you-go service. For example, if you add $10 to your account you do not need to top-up the long-distance until you run out of time.
| $0.02 per minute | $0.03 per minute | Variable Fees |
|---|---|---|
| Most of USA | Australia Chile China Czech Republic France Germany India Italy Japan Netherlands New Zealand Taiwan United Kingdom | Guyana ($0.26) Haiti ($0.22) Jamaica ($0.09) Mexico ($0.08) South Africa ($0.09) Sri Lanka ($0.13) Trinidad ($0.11) Turkey ($0.10) Alaska ($0.12) |
Dial *67 and then your number. No dial tone is played in the middle.
Dial *82 and then your number. No dial tone is played in the middle.
Dial *69 and the phone will dial the last incoming phone number received.
Dial *70 and then the number you wish to call. No dial tone is played in the middle.
Dial *71 and then the number you wish to call. No dial tone is played in the middle.
Not yet a customer? Learn more about our VoIP service today.
