The following are answers to our most popular questions about using NWIC’s VoIP service.
Number porting can take several business days. It’s essential to not cancel your existing phone service until the existing line stops working – at that point your number will have successfully ported to the VoIP service. Once this happens, disconnect your VoIP box from power and plug it back in – this will ensure it’s reprogrammed with your number.
You can access voicemail by dialing your own number, or by pressing *98.
Dial *98 to access the voicemail menu. Once prompted, press 3 for personal options, then press 2 for administrative options, finally press 1 to change your password.
Dial *98 to access the voicemail menu. Once prompted, press 3 for personal options, finally press 3 again for greetings.
Not yet a customer? Learn more about our VoIP service today.
