We wanted to thank you for choosing us to be your internet provider for the upcoming season.
Below is a checklist to help you get reconnected when you open your seasonal home.
Check to see if there is a Green/Blue light next to the ON indictor. If this light is not on, please check the power outlet.
A coloured ethernet cable (often yellow) needs to connect to the port marked IN (TO ROUTER). The black, outdoor cable needs to connect to the port marked OUT (TO ANTENNA).
Lastly, connect the power adaptor and plug this cable into an electrical outlet.
Locate and power on your wireless router. Ensure that the coloured ethernet cable coming from the port marked IN (on the power supply) is connected to the proper port on the router. The port on the router could be labeled “WAN” “INTERNET” or has globe icon indicator. HINT – sometimes these ports are marked yellow.
Please call 1-877-654-6942 or email email@example.com and one of our technicians will drop off a new power supply.
There is no reconnection fee! Simply give us a call and we will turn on your service.
We’re 100 percent unlimited! Feel free to check out our plans here or call 1-877-654-6942 to speak with a sales representative.