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NWIC | Niagara High-Speed Internet

Next Generation High-Speed Wireless Internet for Home

Experience the fastest wireless high-speed connections available in Niagara.

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Access Fibre-Fast High-Speed Internet Outside of the City!

NWIC is actively investing in your community while other providers are still waiting on government funding. Available in select locations*.

  • Fast

    Blazing Fast Speeds

    Experience Niagara’s fastest wireless internet service available.

  • Support

    Local Support

    Our Niagara-based team is friendly, responsive, and available to help.

  • No Contracts

    No Contracts

    We stand by our service and earn your business each month.

  • Unlimited

    Unlimited Usage

    Upload and download as much as you need with no overages.

Important: WiFi Router not included. Recommendations available on request. *Service subject to availability.

 

 

Installation extra (standard install – $99 one-time fee). No Install Fee for Existing Customers or Upgrades.
*NWIC TV Essentials – Reg. $19.95/m. Requires supported streaming device. Inquire for details.

NWIC TV

NEW! Experience LIVE television with your NWIC internet connection.

We’re excited to announce the release of our brand-new solution, NWIC TV.

  • TV Channels (Local & Major Networks)
  • Select Radio Stations
  • ‘Favourites’ pre-set menu
  • Support for current generation Apple TV, Amazon Fire Stick/Cube devices
  • Support for up to 5-devices per household

Visit the NWIC TV page for more information.

 

 

Frequently Asked Questions

Browse answers to some of our most frequently asked questions below.

What is the difference between Rural Wireless and Next Gen Wireless?

The main difference is technology.

The concept is the same – line of sight – however, Next Generation Wireless takes advantage of the latest technology to provide faster speeds than previously available.

I hear a lot about Fiber to the home, how does Next Generation Wireless compare?

Next Generation wireless offers the same characteristics of Fiber.

Latency of sub < 10ms and jitter of less than 5ms while offering extremely fast speeds.

Fiber to the home, while much better than DSL and cable is however a shared service. The connection will be shared with neighbouring residents,  meaning the bandwidth you are offered will change and be reduced being peak hours.

I have gigabit Fiber to the home, is that not a better service?

Fiber to the home is a shared service, this means your connection will be shared with neighbouring residents.

The speed will change during peak hours and its very unlikely you will get anything consistently close to 1Gbps. During Fiber repairs, your connection could be down for as long as a day.

It takes a long time to fuse a piece of glass together and outages can be frequent based on construction and how far outside of the main city the connection is.

What services are available in my area?

Service availability is dependant on your individual location.

Next Gen Wireless is currently being rolled out in select locations. We recommend that you submit an inquiry today so we can check your address. If your location is not currently serviced with this technology, having your information helps us determine where to go next.

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Will I need a tower? What is the cost?

Tower requirements are dependant on your individual location.

Most customers are able to receive NWIC wireless internet by having our technicians mount a receiver to the top or side of their home or existing TV antenna tower.

If you’re located in an area that is surrounded by trees, sometimes a tower is required to receive signal.

We recommend that you submit an inquiry and request a location evaluation to learn if you require this or not.

Does NWIC throttle speeds on services like Netflix?

Never!

Unlike some of our competitors, NWIC does not throttle internet speeds to any service.

We believe in an open web. If you can get it online, you can get it with NWIC!

How do I transfer my existing service to NWIC?

The best way to do this is to first contact the NWIC team so we can get you in our system.

Once we have confirmed service availability, our team will coordinate an activation date that works for you.

If you’re switching to NWIC from another cable high-speed provider, you will need to contact your current provider and provide them with notice. Five business days is typically sufficient.

If you’re switching to NWIC from another technology (eg. DSL to NWIC Cable) we can activate your new service before you cancel your old service.

In all scenarios, we will coordinate with you to avoid any internet down time.

Why is Rural Wireless and Next Gen Wireless priced differently?

The cost is different due to the technology and infrastructure required for each service.

We aim to keep our prices as affordable as possible.

Why should I go with NWIC over the 'Other Guys'?

NWIC is part of your community.

We’re 100% owned and operated in Niagara. We believe that local matters and hope you do as well.

By choosing NWIC, you’re supporting local business and helping to generate more jobs in your community.

At NWIC we’re committed to staying in and supporting Niagara. To learn more, please visit our NWIC Cares page.

Can I use VoIP on your network?

Yes!

Both our Cable High-Speed and Rural Wireless services support VoIP phone services. Please click here to view NWIC’s VoIP offering.

How is your wireless service different from other providers?

NWIC’s rural wireless high-speed internet utilizes point-to-point transmitters. These send wireless signals directly from our tower to your home receiver, ensuring maximum connectivity with low latency.

Other technologies (eg. Satellite, LTE) can sometimes cover more hard to reach areas, however they often cannot provide speeds comparable to NWIC.

Do I need any special equipment to use NWIC?

It’s easy to use NWIC!

Cable Customers – To access our high-speed cable internet service, you will need a cable modem. These are available to rent directly from NWIC and you have the choice of our standard modem or modem + router combo with built-in Wifi.

Wireless Customers – Once installation is complete, you do not need to rent a Modem. You can simply connect to the NWIC receiver and access the web. If you do not have a computer and are only using a device like a table, you will need to purchase a wireless router to access Wifi.

Wifi & Routers – In either our cable or wireless service, you will likely want to connect a router. This will split your connection into multiple ports and provide Wifi throughout your home. If you choose Cable with the modem + router combo you do not need any additional equipment*.

*Required cables and coverage area subject to your unique home environment.


 

Inquire About New Service

Please fill in the form below, or call us directly at 1 (877) 654-6942. A member of our sales team is ready to help you with a new connection.

Niagara’s High-Speed Internet from NWIC

Visit our Get Connected page to browse our Niagara high-speed internet packages.

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